Free Return Service:
- Free Return of Goods Get Full Refund
- If the order you receive is not what was stated in the description and you are unsatisfied with it, you can open a dispute claim within 15 days of delivery confirmation. If PR3TTIFY service team validates your claim, return shipping is FREE.
- However if there are problems made by us such as an incorrect item or wrong size has been sent, we apologize and gratefully offering you a exchange for different merchandise at the same or higher value. PR3TTIFY will cover the cost associated with postage when exchange is made. We also reserved the right to replace sold out item with similar item, different colour, equal or higher value
In what situations can I request a 'Free Return' Dispute?
- The item you bought is from PR3TTIFY website
- The dispute is made within 15 days after confirming delivery of the product
- There is no refund request made prior to you requesting a 'Free Return' Dispute
- The item received is so badly damaged or defective that it can't be use
Expectations
It is expected that all buyers will operate in good faith during the dispute process. Please do not abuse the system by sending back items that are different from the one for which you are opening the claim. If it is found by the PR3TTIFY Customer Support Team that you have abused the process, your dispute will be cancelled.
Disclaimer
At PR3TTIFY every effort is made to ensure the best possible representation of the colour and style of our designer bags or accessories is presented. However due to variations in monitor resolutions, please note that colours may vary slightly from those displayed by your monitor. If you have any queries regarding the colours of items in the pictures on our online store, please contact us via email to PR3TTIFY.
